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Think Twitter is just a hyperactive form of IM'ing? Think again. Maybe there's something in it for your business. Both Zappo's and Jet Blue have found a way to use Twitter in a meaningful way.
And if you're a Twitter novice there's plenty of info in this excellent article from Tara Hunt to help you on your way to your first Tweet.
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I’m Ian Joyce, principal of August Communication Consultants, where I help businesses create good online experiences for customers, employees, partners and other stakeholders. I'm also a writer, and contribute the odd column to the Business Journal of the Triad.
You can follow me on Twitter, see some of my photos on Flickr, thumb (metaphorically speaking) through my retired blog, Ian@work, or read my musings on bicycling.
Send me email.
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