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Think Twitter is just a hyperactive form of IM'ing? Think again. Maybe there's something in it for your business. Both Zappo's and Jet Blue have found a way to use Twitter in a meaningful way.
And if you're a Twitter novice there's plenty of info in this excellent article from Tara Hunt to help you on your way to your first Tweet.
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I’m Ian Joyce, the principal of august communication consultants, where I help clients in the logistics, financial services, health care, software and education sectors create good online experiences for customers, employees, partners and other stakeholders. I'm also a writer, and contribute a regular column to the Business Journal of the Triad.
You can see some of my photos on Flickr, thumb (metaphorically speaking) through my retired blog, Ian@work, or read my musings on bicycling.
Send me email.
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