"While technology has provided us scale, our human nature tries to scale back down using every opportunity and technology we have. We can’t cope with that much interaction, nor does it provide us enough value."
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What's This?
- It’s about people, ideas, devices and channels that create good experiences. And gadgets. Oh, and coffee, too.
I’m Ian Joyce, principal of August Communication Consultants, where I help businesses create good online experiences for customers, employees, partners and other stakeholders. I'm also a writer, and contribute the odd column to the Business Journal of the Triad.
You can follow me on Twitter, see some of my photos on Flickr, thumb (metaphorically speaking) through my retired blog, Ian@work, or read my musings on bicycling.
Send me email.
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